1. There are two things important to the case: a) the blind copy sent to owner and b) publicity through email and blog.
2. Without the blind copy one wonders what the owner writes is true. Whatever evidence he lines up only he himself knows or needs to be corroborated. The blind copy is a small note from HDB Branch Office to Residents Committee but points out several facts. It does requires background knowledge and, by itself, it attracts attention.
3. The publicity gave exposure and noise was reduced, at least before they start up again. The owner emailed to people from Who's Who in Singapore, some he sent to addresses he found on the internet, and some are readers from http://civicadvocator.net. Even so the number is small, if not for the fact the people in the Who's Who are seen as leaders.
4. Four months later the owner wrote an email to the Town Council on worsening noise. The email is the post before this. The noise could be detected in the flat across the neighbour. The owner can expects knocks in the early morning; loud noise,knocks and ramble during the day; and low level noise at night. Last week there was some noise on two nights including one that began with a heavy tamp at 1.30am. Both times the noise could be heard up till the morning. It had happened before and the owner wrote to an MP in Sep 08.
5. Noise from machine-tools, and works through the day from a change of person should not be allowed; and the lowering of sounds made does not solve the issue. When the owner mentioned they are working on jewellery or fashion accessory he got a definite response from an officer.
6. After the owner wrote to his first Meet-the-People Session he noted personnel shifted into the flat across the neighbour on 22 Feb 08. They had occupied the flat for nearly two years now. He wrote in his first post a similar instance when a man came to live in the same flat for a short period, and the noise stop for four years. A lady who had scolded him for staring gave him the full name of the man. The neighbour in both cases is the same family. Why is there a different.
